Privacy Policy – The Rocking Chair Company LLC
This Privacy Policy describes how The Rocking Chair Company LLC (“we,” “us,” or “our”) collects, uses, and protects your information when you visit or make a purchase from our website.
Information We Collect
- Personal information you provide when placing an order, creating an account, or contacting us, such as your name, billing and shipping address, email address, phone number, and payment details.
- Order-related information necessary to fulfill purchases, including gift recipient details when applicable. Gift recipient information is used solely to complete the order.
- Technical information such as IP address, browser type, device information, and site usage data collected automatically through cookies and similar technologies.
How We Use Your Information
- To process and fulfill orders, including payment processing, shipping, and customer service.
- To communicate with you regarding your order, account, or inquiries.
- To improve our website, products, and customer experience.
- To send marketing or promotional emails only if you have opted in.
- To comply with legal, regulatory, and accounting requirements.
How We Protect Your Information
We implement reasonable administrative, technical, and physical safeguards to protect your personal information. Sensitive payment information is transmitted using Secure Socket Layer (SSL) technology and processed through secure, PCI-compliant payment providers. We do not store full credit card numbers on our servers.
Cookies and Tracking Technologies
We use cookies and similar technologies to enable essential site functionality, remember cart contents, understand how visitors use our site, and improve performance. You can control cookie preferences through your browser settings. Disabling cookies may limit certain features of the website.
Sharing of Information
We do not sell or rent your personal information. We may share information with trusted third-party service providers who assist with website hosting, payment processing, order fulfillment, marketing tools, or analytics, provided they agree to keep the information confidential and use it only for authorized purposes.
We may also disclose information if required to comply with applicable laws, enforce our policies, or protect the rights, property, or safety of The Rocking Chair Company LLC, our customers, or others.
Your Choices and Access
You may update or correct your account information by logging into your account. You may opt out of marketing emails at any time using the unsubscribe link included in those emails. Transactional or service-related communications will still be sent as necessary.
We may retain certain transaction records as required for legal, accounting, or operational purposes.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices, content, or policies of those sites. We encourage you to review their privacy policies separately.
Online Policy Only
This Privacy Policy applies only to information collected through our website and not to information collected offline.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page and will apply to information collected after the effective date of the update.
Contact Us
If you have questions or concerns about this Privacy Policy or how we handle your information, please contact us through our website.
Your Consent
By using our website, you consent to this Privacy Policy.